Tips For Site Use

Here are some very important TIPS for understanding Pixies Rule! web site:
 
Account History
 
Accounts are mandatory at Pixies Rule! so I can find your phone number and address for door prizes! This is also where all of your purchases are listed by their invoice. You may check this account area AFTER you LOGIN and land on that page. ALL of the purchases from December 2015 FORWARD are listed there. Previous to this date, you have to write for your history and I will send you a USB with all of your files. There is a $25 charge for this service.
 
Downloads
 
Downloads are AUTOMATED. Stay on the site and download immediately after payment and/or use the download link inside your email receipt. When you make a purchase and have created an account, you have an Account History linked to the email on record that you used at purchase. All of your purchased files are listed there with links to download your files again. NEVER delete the files you purchase as they are backup files for your personal library. Create a folder named "Pixies Rule!" and relegate the downloads to that one folder so you can know what you have purchased offline.
 
Product Files
 
My files are SAFE and Encrypted during transfer. They hold ZERO malware. If you get a malware flag? Check your computers. It could be the setting of your security is set TOO HIGH.
 
*REMEMBER! - You are purchasing an electronic file. There is NO REFUNDS ON AIR.
 
Machine Operation
 
Issues with your machine are not within the scope of services provided by Pixies Rule!. It is my duty to provide you with the art you have purchased, to ensure it fits your hoop, to ensure it delivers to your email INBOX. IT IS NOT MY JOB to troubleshoot your computers, sewing, embroidery, serger or various other machines in your sewing room. That is the job of the dealers you purchased your machines from.
 
Roll on over and join our Pixies Rule! Group on Facebook. Post inside the Group and ask others for help. We are a very talented bunch of individuals.
 
WORKING HOURS
 
My working hours, no matter where you live on the planet, are Monday to Friday, 9:00 a.m. to 3:00 p.m., US CENTRAL TIME.